Customer Survey

As part of our on-going commitment to provide our customers with the highest level of customers service and product satisfaction, it would be greatly appreciated if you could take a few moments to complete our quality survey. Name:* Company Name / Account:* E-mail:* Excellent Good Average Poor Not Applicable Quality of Service How efficient do you find us in terms of: Delivering fuel cards in the time frames specified Invoicing and collecting payments by direct debit Quality of Product How would you score us in terms of: Embossing fuel cards with correct company details The correct purchase options are available on each individual card Professionalism How would you assess us in terms of: Dealing with your queries/problems as quickly and efficiently as possible Our product knowledge of how the fuel card system works Understanding and meeting company requirements wherever possible Courtesy If you have had to contact our offices how would you rate us in terms of: Answering the telephone in a prompt and professional manner Transferring you to the correct department Taking detailed and accurate messages Returning your calls Comments Here's the place to add anything else that you would like to let us know